Customer Service Representative - State Farm Agent Team Member

About the role

The agency is looking for a driven and ambitious individual to join their team. They are an established, growth-oriented agency with a team of highly motivated individuals.

Responsibilities

• Answer customer inquiries and provide policy information.
• Aid customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Communicate and interact with customers effectively.
• Show attention to detail and ability to multitask.
• Previous customer service experience is preferred.

Requirements

• Positive attitude and friendly demeanor.
• Strong communication and interpersonal skills.
• Detail-oriented and able to handle multiple tasks simultaneously.

Qualifications

• Graduate of the University of Maryland.
• Experience in a customer service role is preferred.
• Knowledge of insurance policies and procedures.
• Ability to work independently and as part of a team.

Skills

• Excellent communication skills.
• Attention to detail.
• Ability to multitask.

Benefits

• Health, vision, and dental insurance.
• 401(k) plan.
• Paid time off and holidays.
• Free snacks and coffee in the office.
• Training and development opportunities.

Pay

Competitive salary.

Schedule

Flexible schedule.

Benefits

• Dental insurance.
• Health insurance.
• Vision insurance.
• Paid time off.
• Paid holidays.
• Free snacks and coffee in the office.
• Training and development opportunities.

Our agency

We are dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We assist with various insurance and financial services, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and Renters Insurance. Our office is located in Waldorf, and we have a second location in Upper Marlboro.

Our team

We are a close-knit team that values strong relationships and great service. We enjoy working together and supporting each other's success. We are looking for someone with a great personality and energy—someone who is friendly, professional, and enjoys being part of a team.

Application

If you are self-motivated, possess an entrepreneurial spirit, and have a desire to win and achieve results, please consider joining our team. If you want to make an impact, see immediate success, and are driven and ambitious, then Jane Staples - State Farm Agent may be the right fit for you!