Customer Service Representative - State Farm Agent Team Member
Benefits
- 401(k) matching
- Dental insurance
- Paid time off
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Maintain a strong work ethic with a total commitment to success each and every day.
Requirements
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Able to work in a team environment
- Able to multi-task
- Able to effectively relate to a customer
- Able to explain complex financial issues in understandable terms
- Property and Casualty license (must be able to obtain)
Qualifications
- Must be able to obtain a Property and Casualty license
Skills
- Customer service skills
- Communication skills
- Financial product knowledge
- Problem-solving skills
- Teamwork skills
Benefits
- 401K
- Hourly pay
- Growth potential/Opportunity for advancement within my agency
Pay
$42,000.00 - $75,000.00 per year
Schedule
Not specified
About the Role
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
Our team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Victor, NY and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning