Customer Service Representative - State Farm Agent Team Member

About the role

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Responsibilities

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Able to work in a team environment

Requirements

Do you want a career and not just a job?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it!

If you want to work in an environment that is fun, challenging, and rewarding, then Tom Pelham - State Farm Agent may be the right fit for you!

If you want to make an impact, see immediate success, we could be the place for you!

If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

Come work with an energetic, fun team at Tom Pelham - State Farm Agent!

Qualifications

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.

Our office is located in Ann Arbor.

Our office is open M-F 9-5.

Skills

• I have been a State Farm agent since 2012.
• I am a proud graduate of University of Toledo.
• We currently have 5 team members at our agency.
• We have 55 years of combined insurance experience in our office.
• We have received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, National Quality Award, and Bronze Tablet

Pay

Competitive salary

401(k)

Bonus based on performance

Schedule

Flexible schedule

Benefits

• Paid time off
• Training & development