Customer Service Representative - State Farm Agent Team Member

About the role

I’ve been with State Farm since 2006 and opened our first office in Clackamas, OR in April 2011. Since then, we’ve grown into a strong team of eight full-time team members who take pride in delivering exceptional service and supporting one another every day.

Responsibilities

• Answer customer inquiries and provide policy information.
• Aid customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Requirements

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Qualifications

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Clackamas & Vancouver.
• Our office is open 9am-5pm.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• I am a proud graduate of Washington State University.
• We currently have 8 team members at our agency.
• We have 50+ years of combined insurance experience in our office.
• We have received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and New Agent Program Qualifier
• Additional languages spoken: Spanish

Skills

• Customer service skills.
• Attention to detail.
• Ability to manage multiple tasks.

Benefits

• Dental insurance.
• Health insurance.
• Paid time off.
• Training & development.

Pay

• Competitive salary.

Schedule

• Flexible schedule.

Benefits

• 401(k).
• Bonus based on performance.

Apply

We are hiring! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.