Customer Service Representative - State Farm Agent Team Member
State Farm Agent · Oceanside, CA · 28 mo ago
Customer Service$45k–$50k/yrFull-time
ROLE DESCRIPTION
As a Customer Service Representative - State Farm Agent Team Member with John Cho - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES
- Answer customer inquiries and provide policy information.
- Aid customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
BENEFITS
- Simplified IRA
- L license reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
COMPENSATION
$45,000.00 - $50,000.00 per year