Customer Service Representative - State Farm Agent Team Member
About the role
Our State Farm agency has proudly served the Grovetown and Barnwell communities for more than 13 years. We’re a high-performing team of 10 and growing quickly, with plans to expand to 14 team members. We’re looking for people who want more than just a job - individuals who are excited to grow, contribute, and build a meaningful career.
Benefits
- Birthday off
- Gym stipend
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k) matching
About Our Agency
Before becoming a State Farm agent, I served as a college pastor. That experience helped shape the culture of our office today. We believe strongly in investing in people, developing their strengths, and creating a clear path for each team member to succeed and reach their full potential.
Role Description
As a Customer Service Representative - State Farm Agent Team Member with B.J. Jordan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Responsibilities
- Answer customer inquiries and provide policy information.
- Aid customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Qualifications
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Spanish preferred.
Compensation
$40,000.00 - $50,000.00 per year
Make a difference in your community every dayGain confidence and grow your career
Earn benefits and rewards that are second to none