Customer Service Representative - State Farm Agent Team Member

About the role

Our agency is best described as a friendly, laid-back place where teamwork and a strong work ethic go hand in hand. We believe in creating an environment where people enjoy coming to work each day while still staying focused on delivering results for our customers.

Responsibilities

• Answer customer inquiries and provide policy information.
• Aid customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Requirements

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Pay

• Competitive salary
• Signed bonus
• 401(k)
• Bonus based on performance

Benefits

• Paid time off
• Training & development

Our agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Cicero, NY.
• Our office is open 9am-5pm.