Customer Service Representative - State Farm Agent Team Member
About the role
I opened my agency in 2013 and lead a team of seven with a strong purpose behind what we do. Before becoming an agent, I worked in Yellow Pages sales. After a serious accident in 2006 that required three surgeries and months away from work, I experienced firsthand how important proper insurance education truly is—and how often people don’t receive it. That experience shaped my mission as an agent: to make sure customers fully understand their protection and are never left in the dark.
Qualifications
- Communication and interpersonal skills
- Detail-oriented and able to multitask
- Previous customer service experience preferred
Benefits
- Paid time off
- Simple IRA
- Health insurance
- Licensing reimbursement
- Opportunity for advancement
- Training & development
Pay
$50,000.00 - $75,000.00 per year
Schedule
Flexible schedule
Requirements
As a Customer Service Representative - State Farm Agent Team Member with Amanda Hagood - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Responsibilities
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
About the agency
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and Senior Vice President's Club
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.