Customer Service Representative - State Farm Agent Team Member
About the role
We’re a locally rooted, fast-moving insurance agency that believes in doing business the way it should be done—energetically, with integrity, and with a genuine connection to our community. From helping our neighbors find the right coverage to sponsoring local events, we take pride in showing up and making a difference where it matters most.
Benefits
- Simplified IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY
We’re a locally rooted, fast-moving insurance agency that believes in doing business the right way—with energy, integrity, and a genuine connection to our community. From helping our neighbors find the right coverage to sponsoring local events, we take pride in showing up and making a difference where it matters most.
ROLE DESCRIPTION
As a Customer Service Representative - State Farm Agent Team Member with John Patterson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
PAY
$45,000.00 - $60,000.00 per year
Do you want a career and not just a job?
We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development.
About Our Agency
- Our office is located in Glen Allen, VA.
- I have been a State Farm agent since 1985.
- I am a proud graduate of James Madison University, B.B.A..
- We currently have 11 team members at our agency.
Compensation
$45,000.00 - $60,000.00 per year
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none