Customer Service Representative - State Farm Agent Team Member
About the role
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development.
Responsibilities
- Answer customer inquiries and provide policy information.
- Aid clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
Requirements
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Qualifications
- Results-oriented individual.
- Committed to excellence and personal achievement.
Skills
- Customer service experience.
Benefits
- Opportunity for advancement.
- Paid time off.
- Training & development.
Pay
Competitive salary.
Schedule
Flexible schedule.
Benefits
- 401(k).
- Bonus based on performance.
About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance. Our office is located in Lincoln, NE. I have been a State Farm agent since 2002. I am a proud graduate of University of Nebraska-Lincoln.
If you want a career, not a job, then we encourage you to apply. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.