Customer Service Representative - State Farm Agent Team Member
About the role
Our agency opened in 1996 and is a close-knit team of three with a strong foundation built over many years. Before becoming an agent, I worked for State Farm corporate, which provided valuable experience and helped shape the way I lead and support our team today.
I’m a graduate of the University of North Florida in Jacksonville and a proud spouse, parent of three adult children, and grandparent. I enjoy staying active, especially through sports and spending time outdoors.
Benefits
- 401(k)
- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
Qualifications
- Communication and interpersonal skills
- Detail-oriented and able to multitask
- Previous customer service experience preferred
- Bilingual Spanish preferred
Responsibilities
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
My team's mission
We are dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We serve customers with auto, home, life insurance, and retirement planning needs in Hampton, GA.
Location
We are located in Hampton, GA and help customers with their insurance and financial services needs.
Company Information
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.