Customer Service Representative - State Farm Agent Team Member
Role Description
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
Responsibilities
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
About the Role
I opened my agency in 2011 and currently lead a close-knit team of three. Before becoming an agent, I worked for Enterprise Rent-A-Car, where I built a strong foundation in customer service, teamwork, and performance-driven environments.
I attended Fairmont State University and am a proud parent of five kids. Outside of the agency, I also own a dog kenneling and grooming business, which keeps life busy and fun.
Requirements
- Possible eligibility for a Simple IRA.
- Health insurance benefits.
- Flexible schedule.
- Opportunity for advancement.
- Paid time off.
- Training & development opportunities.
Qualifications
- Excellent communication and interpersonal skills.
- Attention to detail and ability to multitask.
- Experience in customer service preferred.
Benefits
- Paid time off.
- Simple IRA.
- Health insurance.
Skills
- Customer service skills.
- Detail-oriented.
- Multitasking ability.
- Previous customer service experience.
Benefits
- Extended holiday time off upon meeting team goals.
- Relaxed and supportive office culture.
- Opportunity for advancement within the agency.
Pay
Competitive salary.
Schedule
Flexible schedule.
Skills
- Strong communication and interpersonal skills.
- Attention to detail.
- Multitasking ability.
- Previous customer service experience.
Benefits
- Extended holiday time off upon meeting team goals.
- Relaxed and supportive office culture.
- Opportunity for advancement within the agency.
Pay
Competitive salary.
Schedule
Flexible schedule.
Company Information
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Charleston, West Virginia.
Application
If you want a career, not a job, then we encourage you to apply.