Customer Service Representative - State Farm Agent Team Member
About the role
Our agency has a strong legacy, with one office established in 2000 and a second location opened in 2017. Today, we're a team of seven, and I originally got my start in the industry working for another State Farm agent. Community involvement is a big part of who we are, and we look for team members who share that same spirit of connection and service.
Benefits
- Simplified IRA
- Hiring bonus
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
About our agency
We foster a family-first culture where supporting one another comes naturally, and we offer a variety of unique perks—like an extra hour of time off for life policies, $25 for every Google review, quarterly and monthly bonuses, and plenty of fun promotions throughout the year.
Role Description
As a Customer Service Representative - State Farm Agent Team Member with Todd Main - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Responsibilities
- Answer customer inquiries and provide policy information.
- Aid customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Qualifications
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation
$55,000.00 - $65,000.00 per year
Looking for the skills and confidence to run a business in the future?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Palmdale AND Lancaster CA.
- Additional languages spoken: Spanish
Apply
We look forward to connecting with you! If you already have a resume on Indeed, or apply here.