Customer Service Representative - State Farm Agent Team Member

About the role

I opened my agency in 2007 and currently lead a team of six. We offer unlimited PTO, group health, dental, and vision insurance, an employer retirement plan with matching contributions, and fun company merch to show our team spirit.

Responsibilities

• Answer customer inquiries and provide policy information.
• Aid customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Requirements

Looking for the skills and confidence to run a business in the future?

We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.

Qualifications

• If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our office is located in Centennial, Colorado.
• Our office is open Monday-Friday 8:30 am to 5:00 pm; Saturday 9:00 am to noon; Evenings by Appointment.
• I have been a State Farm agent since 2007.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
• We currently have 4 team members at our agency.
• We have 83 years of combined insurance experience in our office.
• Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, and Bronze Tablet

Pay

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Schedule

• Our office is open Monday-Friday 8:30 am to 5:00 pm; Saturday 9:00 am to noon; Evenings by Appointment.