Customer Service Representative - State Farm Agent Team Member
Samantha Alberson - State Farm Insurance Agent · Brookhaven, MS · 2 days ago
OTHR$35k–$50k/yrFull-time
Full time position in Brookhaven, MS with Samantha Alberson - State Farm Agent.
About the role
As a Customer Service Representative - State Farm Agent Team Member, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people will help you resolve customer inquiries, coordinate with other agency team members, and anticipate the needs of the community. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Requirements
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Benefits
- One-on-one coaching.
- Bonus based on performance.
- Competitive salary.
- Opportunity for advancement.
- Paid time off.
- Training & development.
Pay
$35,000.00 - $50,000.00 per year