CUSTOMER SERVICE REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER
Rigo Castillo-Sanchez State Farm Agency · Albuquerque, NM · 3 wk ago
Customer Service$18–$22/hrFull-time
Responsibilities
- Provide prompt, accurate, and friendly customer service.
- Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Work with the agent to establish and meet marketing goals.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
- Interest in marketing products and services based on customer needs.
- Excellent communication skills - written, verbal, and listening.
- Enthusiasm for the role insurance and financial products play in helping people manage risks, recover from the unexpected, and realize their dreams.
- People-oriented.
- Organizational skills.
- Self-motivation.
- Proactivity in problem-solving.
- Dedication to customer service.
- Experience in a variety of computer applications, particularly Windows.
- Pride in getting work done accurately and timely.
- Ability to make presentations to potential customers.
- Achievement of mutually agreed-upon marketing goals.
- Property and Casualty license (must have currently).
- Life and Health license (must have currently).
Benefits
- Hourly pay plus commission/bonus.
- Hourly pay.
- Paid time off (vacation and personal/sick days).
- Valuable experience.
- Growth potential/Opportunity for advancement within my agency.
Pay
$18.00 - $22.00 per hour
Schedule
Not specified
Qualifications
Not specified
Skills
Not specified
Benefits
- Join a community of good neighbors.
- Make a difference in your community every day.
- Gain confidence and grow your dream career.
- Earn benefits and rewards that are second to none.
Pay
$18.00 - $22.00 per hour
Schedule
Not specified
Qualifications
Not specified
Skills
Not specified