CUSTOMER SERVICE REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER
Successful State Farm Agent is seeking a qualified bilingual (Spanish-speaking) professional to join their winning team as a Customer Service Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Maintain a strong work ethic with a total commitment to success each and every day.
Requirements
- Excellent interpersonal skills.
- Bilingual (Spanish-speaking).
- Excellent communication skills — written, verbal, and listening.
- People-oriented and enjoys providing excellent customer service.
- Strong organizational skills.
- Self-motivated and detail-oriented.
- Proactive in problem-solving.
- Dedicated to customer service.
- Able to learn computer functions.
- Ability to work in a team environment and multi-task.
- Must be able to obtain Property and Casualty license.
- Must be able to obtain Life and Health license.
- Associate's degree or higher preferred.
Benefits
- 401(k).
- Health insurance.
- Dental insurance.
- Paid holidays.
- Paid time off (vacation and personal/sick days).
- Growth potential and opportunity for advancement within the agency.
Pay
$40,000.00 - $60,000.00 per year.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.