CUSTOMER SERVICE REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER
Join the Team at Josh Hollier Insurance and Financial Services. Based in Church Point, Louisiana, we serve customers across Louisiana, Texas, Mississippi, and Alabama. We are a growing team dedicated to protecting what matters most to our customers while making a positive impact in our community. Our agency offers expertise in auto, home, business, life, health, and disability insurance, as well as financial services and retirement planning. We strive to provide personalized solutions and trusted advice in an environment where team members can grow both personally and professionally.
About the role
As a Customer Service Representative - State Farm Agent Team Member, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people will help you resolve customer inquiries, coordinate with other agency team members, and anticipate the needs of the community. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Requirements
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Benefits
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Pay
$35,000.00 - $50,000.00 per year