Customer Service Representative - State Farm Agent Team Member
Jennifer Paris- State Farm · Longmont, CO · 2 mo ago
On-siteCustomer ServiceFull-time
About the role
We are a busy office looking for a team member committed to excellence and personal achievement. Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Requirements
- Excellent interpersonal skills
- Excellent communication skills—written, verbal, and listening
- Organizational skills
- Proactive in problem solving
- Dedicated to customer service
- Pride in getting work done accurately and timely
- Able to work in a team environment
- Able to multi-task
- Able to effectively relate to a customer
Qualifications
- Banking experience preferred
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
Benefits
- 401(k) matching
- Competitive salary
- Paid time off
- Profit sharing
- Health benefits
- Growth potential/Opportunity for advancement within my agency
Skills
- Excellent interpersonal skills
- Excellent communication skills—written, verbal, and listening
- Organizational skills
- Proactive in problem solving
- Dedicated to customer service
- Pride in getting work done accurately and timely
- Able to work in a team environment
- Able to multi-task
- Able to effectively relate to a customer
Pay
Salary plus commission/bonus
Schedule
Not specified
Benefits
- 401(k)
- Health benefits
- Paid time off (vacation and personal/sick days)
- Profit sharing
Company Information
- Our office is located in Longmont, CO & Louisville, CO.
- I have been a State Farm agent since 2000.
- I am a proud graduate of University of Colorado, Boulder—BS, International Business.
- We currently have 10 team members at our agency.
- We have 80 years of combined insurance experience in our office.
- We have received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, Silver Scroll, and Bronze Tablet.
- Additional languages spoken: Spanish
Contact Us
If you already have a resume on Indeed, apply now and let us put you on the path to success. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.