Customer Service Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional for the role of Customer Service Representative. The role involves helping the business grow through value-based conversations and remarkable customer experience.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
  • Responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Using a customer-focused, needs-based review process to educate customers about insurance options.

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Detail oriented
• Dedicated to customer service
• Able to work in a team environment
• Able to multi-task

Benefits

• Salary plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency