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Jobs · Customer Service · Arizona

Customer Service Representative - Specialty Pharmacy

AssistRx · Tempe, AZ · 6 days ago
On-siteCustomer Service$19–$21/hrFull-time

Job Details Snapshot

Compensation: $19.00 - $21.00
Location: 2160 E. Elliot Road, Tempe, AZ 85283
Onsite Requirements: Onsite availability required, hybrid and/or remote opportunities may be considered once requirements are met

Requirements

  • Previous work experience in Specialty Pharmacy or Customer Service
  • Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and keyboarding skills
  • Experience working with people in high-pressure and time-sensitive situations (telephone or face-to-face)
  • Strong ability to multi-task and strong time management skills
  • Dependable and strong work ethic
  • Ability to accept and implement feedback and coaching

Qualifications

  • Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience
  • Experience working in a health care/pharmaceutical industry environment
  • Understanding of challenges associated with patients' medical conditions

Skills

  • Strong customer service skills
  • Excellent problem-solving and decision-making abilities
  • Effective communication and interpersonal skills
  • Ability to manage multiple tasks simultaneously

Benefits

  • Supportive, progressive, fast-paced environment
  • Competitive pay structure
  • Matching 401(k) with immediate vesting
  • Medical, dental, vision, life, & short-term disability insurance

Why Choose AssistRx

  • Preloaded PTO: 100 hours (12.5 days) upon employment, increasing to 140 hours (17.5 days) upon anniversary
  • Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary
  • Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications
  • Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives
  • Career Growth: We prioritize a "promote from within mentality". We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization
  • Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry
  • Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible
  • Tell your friends about us! If hired, receive a $750 referral bonus!

Awards

  • #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis
  • Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork
  • Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy

About the Role

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Sponsorship and/or Work Authorization

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

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