Customer Service Representative / Service Billing / Accounts Payable Clerk

VEO Energy Systems is a family-owned and operated company serving Sullivan County since 1944. We are one of the region's longest-established and fastest-growing providers of propane, fuel oil, and HVAC services. We invite you to join the VEO family and build a long-term career with a trusted local employer. Position Summary We are seeking a dependable, detail-oriented Customer Service Representative to support our front-office operations, service billing, and accounts payable functions. This is a full-time, in-office position offering competitive pay, comprehensive benefits, and a collaborative team environment. Compensation & Benefits Competitive hourly payMedical, dental, and vision insurance401(k) with employer matchAflac supplemental coveragePaid vacation, personal days, sick time, and holidaysEmployee discounts on propane and fuel oilKey ResponsibilitiesGreet employees, customers, vendors, and visitors in a courteous and professional mannerAnswer, screen, and route incoming telephone callsProvide accurate information to customers in person, by phone, and by emailRespond to customer inquiries and resolve concerns in accordance with company policiesRecord and maintain customer information within company databasesProcess incoming and outgoing mail, deliveries, and mailingsMaintain organized paper and electronic filing systemsManage office supplies, equipment, and general office organizationUpdate calendars and coordinate meetings as neededSupport service billing and accounts payable functionsAssist office personnel with general administrative and clerical tasks, including filing, copying, and correspondenceCollaborate with management to stay current on products, services, and company policiesPerform additional duties as assignedQualificationsPrior customer service experience required; professional and friendly demeanor essentialStrong written, verbal, and electronic communication skillsProficiency with Microsoft Office and standard office software, including email, spreadsheets, and databasesExcellent organizational skills and attention to detailAbility to work efficiently in a fast-paced environment and manage multiple prioritiesReliable and punctual attendance is an essential function of this positionAbility to work both independently and as part of a team across multiple departmentsInitiative and a results-driven, "make it happen" mindset Work Environment & Communication This position works on-site and communicates with customers and team members by phone, email, and in person. Equal Opportunity VEO Energy Systems welcomes applicants from all backgrounds. We encourage candidates with military experience, applicants without a college degree, and job seekers of all ages to apply.