Customer Service Representative - PT

About the role

We’re hiring immediately! Do you enjoy staying active, working outdoors, and helping people have a great experience—no matter where they’re headed? If you’re adaptable, service-minded, and take pride in helping customers at different moments of their day, join the Avis Budget Group team at our airport locations.

Responsibilities

• Assist customers throughout various parts of the rental and return process on our airport lots.
• Depending on the location, responsibilities may include checking vehicles, entering information into a handheld device, processing rentals for loyalty customers, assisting customers at exit gates, and checking in vehicles at return.
• Provide professional, friendly customer service to help ensure a smooth, efficient, and positive experience for every customer.

Requirements

• Valid Driver’s License
• Basic computer skills (typing, data entry)
• Effective verbal communication and customer service skills
• A customer-first mindset with a genuine desire to help people and create positive experiences
• Strong customer service skills, including professionalism, patience, and clear communication
• Willingness to work outdoors and stay active
• Flexibility to work all shifts
• Must be able to type, sit, stand, walk, or move throughout the rental lot; enter and exit vehicles for prolonged periods; and drive a variety of vehicles
• Must be 18 years of age and legally authorized to work in the United States
• This position requires regular, on-site presence and cannot be performed remotely
• 6 months retail or customer service experience in a fast-paced environment is a bonus

Qualifications

• Must be able to type, sit, stand, walk, or move throughout the rental lot; enter and exit vehicles for prolonged periods; and drive a variety of vehicles
• Must be 18 years of age and legally authorized to work in the United States
• This position requires regular, on-site presence and cannot be performed remotely
• 6 months retail or customer service experience in a fast-paced environment is a bonus

Skills

• Adaptable
• Service-minded
• Customer service skills
• Flexibility
• Outdoor work
• Active lifestyle

Benefits

• Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
• Paid time off
• Medical, dental and other insurance
• Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
• Retail or customer service experience in a fast-paced environment is a bonus

Pay

$12.00/hour
Shift Premium may Apply

Schedule

Regular, on-site presence required

Who We Are

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Equal Opportunity Employer

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.