Customer Service Representative (Part-Time)

Responsibilities

• Aid in customer inquiries regarding freight pickup requests, rate quotes, freight charges, hot shipments, shipment tracing, and appointments or special requests.
• Assist the Service Center Manager with taking and delivering messages and managing schedules.
• Provide support to drivers by preparing bills of lading and delivery receipts.
• Maintain communication with external and internal customers, as well as interline companies.
• Occasionally assist with payroll data entry, freight reports, driver collection reports, billing, and filling.

Qualifications

• Proficient in Microsoft Office programs.
• Excellent keyboarding skills.
• Experience working in a fast-paced environment with strong attention to detail.
• Exceptional communication and customer service skills.

Benefits

• Stable and growing organization.
• Competitive weekly pay.
• Quick advancement opportunities.
• Customized training program.
• Professional, positive, and people-centered work environment.
• Modern facilities.

Schedule

Shift available: 8:00 AM - 1:00 PM, Monday - Friday.

Starting Pay

Starting pay: $18.00/hour. Pay varies based on relevant industry experience.