Customer Service Representative (Newport,NH)
What You Can Expect
- Salary: $22.50 per hour. and up based on experience.
- Annual increase potential.
- Paid Time Off: $1,000 Referral Bonuses - unlimited!
What You Will Do
- Provide exceptional customer service to our customers through inbound and outbound calls.
- Track and monitor our fleet of trucks as they deliver our products.
- Exercise discretion, this position requires the handling of confidential information.
- Maintain accuracy and professionalism while working in a fast-paced environment.
- Early mornings or late nights may be required depending on scheduling, with expected overtime in the busy season (April-Dec) including some Saturday work.
- Collaborate with the operations team to schedule and dispatch trucks to deliver mix across New Hampshire and Vermont.
- 90% customer facing, while the other 10% requires internal teamwork, coordinating with the Dispatch Manager and QC team, and resolving occasional AR questions.
Benefits
- 80% of health care costs are paid by the Company.
- Medical, Dental, Vision, and Prescription benefits included (one price).
- Short- & long-term disability coverage (company sponsored).
- Boot & eye glass reimbursement.
- 401K with a 5% company match.
- Profit sharing.
About Carroll Concrete
Carroll Concrete is one of New England’s leading concrete suppliers, part of CRH. CRH is the leading vertically integrated supplier of asphalt, aggregates, cement, ready-mix concrete, and paving and construction services in North America. Our 24,100 employees at 1,300 operating locations provide our customers with top-quality, innovative products and services.
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
Work Location
Work Location for this position: Newport, NH
About CRH
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.