Customer Service Representative - Nacogdoches
Commercial Bank of Texas · Nacogdoches, TX · 2 mo ago
On-siteCustomer ServiceFull-time
About the role
Responsible for providing exceptional customer service through phone and email interactions.
Responsibilities
- Handle customer inquiries and complaints in a timely and professional manner.
- Resolve issues efficiently and escalate complex cases as necessary.
- Follow up with customers to ensure satisfaction and gather feedback.
Requirements
- High school diploma or equivalent required.
- Excellent verbal and written communication skills.
- Ability to work flexible hours including evenings and weekends.
Qualifications
- Experience in customer service preferred.
- Strong problem-solving and organizational skills.
Skills
- Proficient in Microsoft Office Suite.
- Knowledge of CRM systems a plus.
Benefits
- Comprehensive health insurance options.
- Paid time off and holidays.
- Professional development opportunities.
Pay
$15.00 per hour.
Schedule
Monday to Friday, 8:00 AM to 5:00 PM.
Contact
To apply, please fill out the form below or contact us at (123) 456-7890.
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