Customer Service Representative (Multi Branch Support)

Description

Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training? Would you enjoy working in multiple locations in your area? Do you want multiple opportunities to advance your career? Do you want to work in an open, office environment?

Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Maintain and grow existing customer relationships.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Requirements

• No prior finance experience required.
• A customer-centric attitude.
• Strong communication skills.
• Ability to work independently and as part of a team.

Qualifications

• High school diploma or equivalent.
• Experience in a customer service role preferred.

Skills

• Excellent customer service skills.
• Strong organizational and multitasking skills.
• Basic computer skills (Microsoft Office).

Benefits

• TOP-of-the-line training with pay increase incentives, including hands-on and online training.
• Medical insurance (minimal cost to the employee).
• Dental insurance.
• Life insurance.
• Short-and long-term disability insurance.
• Profit sharing.
• 401(k) with company matching.
• Paid sick, holiday, and vacation time.
• Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets branch goals!

Pay

Compensation is commensurate with experience.

Schedule

Full-time position.

Benefits

• Medical insurance (minimal cost to the employee).
• Dental insurance.
• Life insurance.
• Short-and long-term disability insurance.
• Profit sharing.
• 401(k) with company matching.
• Paid sick, holiday, and vacation time.

Community Service

We are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.

Growth Potential

We believe in fostering our employees’ talents and providing a pathway for their individual career story.

About the Role

Security Finance is a leader in the financial services industry since 1955, and proudly provides easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.