Customer Service Representative (Multi Branch Support)

Description

Do you thrive on making a positive, lasting impact on people?
Are you bilingual in English and Spanish?
Do you have customer service experience?
Are you looking for an opportunity to learn a new industry, with paid on the job training?
Would you enjoy working in multiple locations in your area?
Do you want multiple opportunities to advance your career?
Do you want to work in an open, office environment?
Do you want to receive award-winning benefits, including low cost medical insurance benefits for you, as the employee?

You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need.
No prior finance experience required – just bring your customer centric attitude and we’ll teach you the rest!

In this role, you can expect to:

• Provide outstanding customer service both on the phone and in-person.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Benefits

• TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training.
• An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
• Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals!

Community Service

We are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.

Growth Potential

We believe in fostering our employees’ talents and providing a pathway for their individual career story.

About the Role

We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate.

Schedule

At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.

Benefits

• Medical insurance (minimal cost to the employee)
• Dental
• Life insurance
• Short-and long-term disability
• Profit sharing
• 401k with company matching
• Paid sick, holiday, and vacation time

Pay

Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals!

Application Instructions

Support offices in the following surrounding cities: Blackfoot, Idaho Falls, Burley, Twin Falls, Jerome, and Pocatello.