Customer Service Representative - Medical Transportation

Responsibilities

Agents will provide excellent service, and assist customers with medical transportation and accommodation reservations in Alaska.

You must have a high level of urgency, empathy and customer service for this program. Must be able to answer inbound customer calls in a timely and productive manner. Must be able to maintain a strong relationship and communication between EMS and our client’s account procedures and managing priorities.

Requirements

• Positions start at $18/hr.
• Must have schedule availability for 1100am-800pm or 1200pm-900pm Sunday-Thursday or Tuesday-Saturday.

Qualifications

• Above average customer service skills
• Strong written and verbal communication skills when interacting with customers and co-workers
• Friendly and energetic attitude
• Computer knowledge and Internet skills
• Ability to navigate between multiple computer screens/tabs
• Quick learner who enjoys using trouble-shooting and problem solving skills
• Ability to work both as an individual and as a team member

Benefits

• Paid on-the-job training
• Medical, dental, vision, and life insurance benefits
• Causal dress attire
• Individual work spaces
• Complimentary breakfast on Fridays
• Free parking
• North-West Omaha location