Customer Service Representative (Mechanically Inclined)

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Utilize smartphone-based U-Scan technology to manage rentals and inventory.
• Maintain and inspect U-Haul trucks and trailers, including checking fluid levels.
• Answer customer questions and provide product/service education.
• Prepare rental invoices and accept returned equipment.
• Install hitches and trailer wiring, and fill propane (certification offered).
• Operate a forklift (certification offered).
• Perform other duties as assigned.

Qualifications

• Basic mechanical knowledge.
• Valid driver's license and good driving record.
• High school diploma or equivalent.

Benefits

• Career stability.
• Opportunities for advancement.
• Reimbursement for mindset and gym memberships.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• Life insurance.
• Legal and home insurance.
• Discounts on various products and services.
• 401(k) savings plan and Employee Stock Ownership Plan (ESOP).
• EAP and critical illness/group accident insurance.
• Dave Ramsey’s SmartDollar Program.

Schedule

Two hands-on working interviews are offered, and you can start immediately and begin earning. A $100 hiring bonus is provided, along with a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification certification program.

Pay

The pay is commensurate with experience.

Physical Demands

The work involves some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.