Customer Service Representative Lead

Job Overview

The CSR Lead will be responsible for the cleanliness and sanitation of the areas assigned and will provide some work direction to custodial staff.

Roles & Responsibilities

• Perform janitorial duties
• Perform all duties listed on the daily schedule
• Provide work direction and assistance to custodians as directed by Custodial Supervisor
• Assist Custodial Supervisor in scheduling and training staff as needed
• Operate motorized cleaning equipment
• Track equipment inventory, maintenance, and repairs
• Schedule clean up and repairs as needed
• Maintain daily upkeep of assigned area
• Track and maintain supplies inventory
• Aid Custodial Supervisor in purchasing cleaning supplies and equipment
• Perform quality, service, and safety inspections
• Report incidents and hazardous conditions to supervisor
• Report employee personnel and customer issues to supervisor
• Monitor employees for proper use of personal protective equipment, and supplies
• Correct at risk behavior, then report to the supervisor immediately
• Provide recommendations for corrective action on areas that need improvement

Qualification

• High school diploma or GED required
• 1 to 2 years related experience
• CPR/AED/First Aid certification
• Valid driver’s license (may be required)
• Completed all safety and task training certification
• May be required to be forklift certified

Physical Demands & Work Environment

• Frequent sitting and talking/listening
• Ability to lift and/or move up to 35 pounds

Compensation

$17.50- $18.50 per hour

Shift

6AM-3:30PM Tuesday-Friday 5AM-9AM Saturday

OFF

Sunday and Monday

Benefits

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: Careers – SBM

Equal Opportunity Employer

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.