Customer Service Representative

About the role

We are a consulting firm dedicated to delivering personalized and humanized marketing strategies and customer service to help our clients stand out. Our approach emphasizes hands-on involvement for our team members to contribute to project growth.

Responsibilities

• Represent a top telecommunications client specializing in fiber-optic technology
• Handle customer service on behalf of the client
• Use communication skills to represent the client and guide potential customers

Requirements

• Willingness to learn
• Experience in Customer Service, Retail, Sales, Hospitality, Restaurants preferred
• College level degree in Business, Marketing, Psychology preferred
• Problem-solving ability
• Excitement to grow into different roles
• Excellent communication skills

Qualifications

• College level degree in Business, Marketing, Psychology preferred
• Experience in Customer Service, Retail, Sales, Hospitality, Restaurants preferred
• Problem-solving ability
• Willingness to learn
• Excitement to grow into different roles
• Excellent communication skills

Skills

• Customer Service
• Sales
• Public Speaking
• Administrative
• Human Resources
• Finance / P&L

Benefits

• Paid Training
• Sign-On Bonus
• Management Training Program
• 401(k) match

Pay

Negotiable based on experience and qualifications.

Schedule

Flexible schedule to accommodate hands-on customer service.