Customer Service Representative - Japanese Interpreter

Description

Customer Service Representative Interpreter - (specific, i.e Japanese, Spanish)

Responsibilities

• Interacting with customers in a kind and useful manner is key to crafting memorable experiences and building customer loyalty and dedication
• Stepping up and anticipating customer needs while maintaining a strong sense of responsibility when we have inconvenienced a customer
• Navigating challenges by being steady yet adaptable. Maintaining composure and managing issues while not taking customer frustration personally
• Working collaboratively with others, supporting your colleagues, and helping them be successful with new processes and technologies

Qualifications

• High school diploma, GED or equivalent
• Minimum of 18 years old
• Proficient in English and (Language)
• Excellent communication skills
• Comfortable working with computers, mobile devices, and new technologies
• Able to work during day and night shifts, weekends, and holidays
• Physical ability to stand and walk for an eight-hour shift, as well lift and handle baggage
• Able to acquire a SIDA badge and meet airport requirements for badging
• Legally authorized to work in the United States without sponsorship
• Ability to meet the Company attendance standards and uniform and appearance standards

Pay

The starting rate for this role is $21.14. This is also a bonus eligible position (i.e. profit sharing).

Benefits

• Medical
• Dental
• Vision
• Life
• Accident & Disability
• Employee Assistance Program
• Commuter
• Paid Holidays
• Paid Time Off
• 401(k)
• Pension
• Flight Privileges (subject to the respective collective bargaining agreement)

Schedule

Day and night shifts, weekends, and holidays.

Benefits

• Employee Assistance Program
• Commuter
• Paid Holidays
• Paid Time Off
• 401(k)
• Pension
• Flight Privileges (subject to the respective collective bargaining agreement)