Customer Service Representative in Grand Saline
Austin Bank · Grand Saline, TX · 6 days ago
Customer ServiceFull-time
Other Duties
- Understand and comply with regulatory requirements for financial transactions, specifically BSA and CIP.
Customer Service
Responsible for exhibiting superior customer service as an Austin Bank team member.
Relationship Building
Ensures the customer receives the best possible solution to their banking and financial needs.
Teamwork
- Participates in developing a teamwork atmosphere with co-workers.
- Attends meetings and participates in discussions.
- Treats co-workers with respect and courtesy.
- Contributes to departmental goals.
Communication
- Stays informed about company communications through reading publications, announcements, and company emails.
- Takes advantage of appropriate communication channels regarding bank-related business matters.
Personal Development
- Develops personal skills and capabilities through on-going training, as provided by the company or elsewhere, subject to Company approval.
Values
- Safeguards the organization's values, particularly ethics, integrity, and confidentiality, both internally and externally.
Customer Interaction
Greets customers and provides superior customer service.