Customer Service Representative II
Overhead Door Corporation · Green, OH · 1 wk ago
On-siteOTHRFull-time
Responsibilities
- Supports the service and installation departments
- Answers telephone and directs calls to appropriate department
- Processes incoming and outgoing parts
- Enters alphabetic, numeric, or symbolic data from source documents into computer following format displayed on screen
- Compares data entered with source documents to detect errors
- Processes purchase orders
- Takes orders for residential install/service customers
- Assists in scheduling and dispatching
- Provides backup support for office staff
Requirements
- High School Diploma or GED
- One to three years related experience or training; or equivalent combination of education and experience
- Mathematical, reasoning, and language skills
- Proficiency in Microsoft Office including Word and Excel