Customer Service Representative - FM - University Highlands

Responsibilities

• Handle telephones and provide excellent customer service
• Schedule and check-in patients
• Verify and authorize insurance claims
• Prepare and maintain accurate medical records
• Manage business services for various clients including workers compensation, commercial carriers, and corporate accounts
• May work late hours, holidays, and weekends as needed

Requirements

• High School Diploma or GED
• Less than 1 year of clerical/administrative experience
• BLS certification required

Qualifications

• Excellent communication and interpersonal skills
• IT/computer proficiency
• Basic math skills
• Knowledge of insurance verification and medical billing helpful