Customer Service Representative (FINRA Certified)- #26-15628

Key Responsibilities

• Handle client inquiries related to brokerage, investment, and retirement accounts.
• Process account maintenance requests, transactions, and service inquiries.
• Resolve customer issues while delivering a high-quality client experience.
• Maintain accurate documentation in CRM systems.
• Ensure compliance with SEC, and company policies.
• Maintain established Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and quality standards.

Qualifications

• Active Client certification (e.g., Series 7, Client 63, or Series 66).
• 2+ years of customer service experience in financial services or brokerage.
• Strong communication, problem-solving, and customer relationship skills.
• Knowledge of financial products, regulatory compliance, and CRM systems.

About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.