Customer Service Representative - Call Center
American Pest · Columbia, MD · 2 wk ago
Customer ServiceFull-time
About the role
Join our team as a Customer Service Representative in our call center. Provide exceptional customer service to our clients.
Responsibilities
- Handle inbound and outbound calls professionally
- Resolve customer issues efficiently
- Process orders and inquiries accurately
- Follow up with customers for feedback and satisfaction
Requirements
- Excellent communication skills
- Ability to work independently and under pressure
- High school diploma or equivalent
- Experience in customer service preferred
Qualifications
- Strong problem-solving skills
- Proficient in Microsoft Office Suite
- Knowledge of company products/services
Skills
- Customer service orientation
- Technical proficiency
- Time management
Benefits
- Flexible schedule
- Health insurance
- Professional development opportunities
Pay
- $15.00 per hour
Schedule
- Part-time
- Monday through Friday
- Variable hours based on business needs
Contact
To apply, please fill out the form below. We look forward to hearing from you!
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