Customer Service Representative/Bank Teller
About the role
When you choose a career with Finance Factors, you join a family-owned company with a 70-year history and commitment to providing financial services to our community. We are honored to be recognized by our employees and Hawaii Business Magazine as a Best Places to Work in Hawai’i recipient for 2023, 2024, and 2025.
Responsibilities
- Help generations of families fulfill their financial dreams with creative lending and savings products.
- Specialize in residential real estate loans for purchase, refinance, cash-out, and home equity, as well as commercial real estate loans.
- Offer competitive rates on certificates of deposit and savings accounts, with deposits insured by the FDIC.
- Provide excellent customer service, build relationships, and have a can-do approach to helping others.
Requirements
- Possess a High School Diploma (or equivalent).
- Prior customer service experience.
- Experience handling cash, as well as personal information.
- Possess basic computer skills.
- Pass a thorough background and credit check.
Qualifications
Our Kailua-Kona branch is seeking individuals who enjoy people, providing excellent customer service, building relationships, and have a can-do approach to helping others. Prior banking experience is nice to have but not required as we will provide the training and support you need to be confident and successful.
Skills
- Excellent communication skills.
- Customer service orientation.
- Basic computer skills.
Benefits
We offer a competitive salary, a supportive work environment, and a chance to make a positive impact in the community. Our team is dedicated to helping our clients achieve their financial goals.
Pay
The starting pay range for this position is $18.00 - $20.00 per hour.
Schedule
Branch Hours: Monday – Thursday 9am – 4pm and Friday 9am – 5pm.
Benefits
Finance Factors is proud to be an Equal Opportunity Employer. We offer a comprehensive benefits package that includes health insurance, retirement plans, and paid time off.
Contact
To apply, please submit your resume and cover letter to [insert email address].