Customer Service Representative – Automotive
Industrial Injection · South Salt Lake, UT · 2 wk ago
Customer ServiceFull-time
About the role
Provide exceptional customer service to parts support inquiries. Handle complex issues and resolve them efficiently.
Responsibilities
- Handle customer inquiries via phone and email
- Resolve technical issues related to parts support
- Collaborate with internal teams to ensure prompt issue resolution
- Follow up with customers to ensure satisfaction
Requirements
- Bachelor’s degree in Business Administration or related field
- Minimum 2 years of customer service experience
- Strong problem-solving skills
- Excellent communication and interpersonal skills
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with CRM systems
- Ability to work flexible hours including evenings and weekends
Skills
- Customer service orientation
- Technical troubleshooting skills
- Effective communication skills
Benefits
- Competitive salary
- Paid time off
- Health insurance options
- Professional development opportunities
Pay
- $20-$25 per hour
Schedule
- Variable schedule to accommodate customer needs