Customer Service Representative

Perks

• A complimentary monthly massage at the studio
• Earn commission for Wellness Membership sales
• The opportunity for commission growth up to $39 an hour

Benefits

• Free monthly massage
• Discounted massages for friends and family
• Discounts on upgraded services including Gift Cards
• Commissions and bonuses
• Paid time off
• Holiday Pay

This Position Is Aimed At

• Applicants who are able to work between 1 PM and 9 PM including a Saturday shift
• Ability to follow the proven sales process to sell the monthly Elements Wellness Program and build customer loyalty
• Liking to talk and listen to all new clients, established clients, and prospective clients
• The ability to turn every client into a long-term Member
• Prior retail sales experience preferred
• Familiarity with modern office tools and systems, scheduling, and processing payments
• Driven to create the best work environment for employees and the best experiences for clients

Requirements

• Driven to create the best work environment for the employees and the best experiences for the client

Qualifications

• Each Elements Massage® studio is independently owned and operated
• Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation, and termination of employment
• Elements Therapeutic Massage, LLC (ETM) is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner
• All individuals hired by franchise owners’ studios are their employees, not those of ETM

Schedule

• Primarily works between 1 PM and 9 PM including a Saturday shift