Customer Service Representative

Responsibilities

• Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
• Accepting payments from customers, researching customer billing inquiries, and updating customer account information.
• Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seek cost-effective, safe environmentally sound solutions to service issues.

What We Need From You

• 2 years of high volume Customer Service experience.
• Experience with Microsoft Word, Excel and Outlook.
• Excellent verbal and written communication skills.

What You’ll Get From Us

• Competitive Compensation.
• 401(K) with company match; let us help you save for your future.
• Healthcare; Medical, Dental, Vision.
• Perks, perks, perks!
• Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund.
• Insurance: Life, Short Term/Long Term Disability.

Pay

Competitive Compensation

Schedule

N/A

Benefits

• Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund.
• Insurance: Life, Short Term/Long Term Disability.

Skills

N/A

Qualifications

2 years of high volume Customer Service experience.

Requirements

Experience with Microsoft Word, Excel and Outlook.

Job Title

Customer Service Representative

Location

Bowling Green

Company

Scott Waste / Waste Connections

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.