Customer Service Representative

Job Summary

The Customer Service Representative oversees estimating, prototyping, and production for assigned projects, ensuring timely delivery, cost efficiency, and quality standards.

What You'll Do

• Work directly with clients, account executives and production staff in a fast paced, creative environment.
• Oversee multiple projects for high-profile customers from start to finish.
• Act as the primary point of contact for multiple clients.
• Aid clients and internal staff to identify workable production solutions for challenging projects.
• Communicate and coordinate with other service locations nationally as well as subcontractors, vendors and installers to ensure a quality product within time restrictions.

Requirements

• Customer service experience required.
• Excellent organizational skills and the ability to manage multiple tasks in a high pressure environment.
• Flexible and adaptable to short deadlines and able to prioritize quickly.
• Great communication skills-verbal and written.
• Ability to establish and build business relationships with internal and external contacts.
• High energy, positive and upbeat personality with a passion for providing outstanding customer service.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retailment Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Short Term & Long-Term Disability
• Training & Development
• Wellness Resources

Pay

$45,000 - $50,000 USD

Schedule

N/A