Customer Service Representative

Customer Service Representative in Syracuse, NY

• Posted on: 12/4/2025

Responsibilities

• Handle customer inquiries via phone and email
• Resolve customer issues and complaints efficiently
• Process returns and refunds according to company policy
• Update customer records and maintain accurate data

Requirements

• High school diploma or equivalent
• Excellent communication skills
• Ability to work flexible hours including evenings and weekends
• Basic computer skills (Microsoft Office)

Qualifications

• Experience in customer service preferred
• Strong problem-solving and conflict resolution skills

Skills

• Customer service orientation
• Effective verbal and written communication
• Computer proficiency (Microsoft Office)

Benefits

• Paid time off
• Health insurance options
• Employee discounts

Pay

• $15.00 per hour

Schedule

• Part-time position
• Flexible hours including evenings and weekends