Customer Service Representative

Responsibilities

• Handle inbound/outbound customer inquiries through both phone and e-mail in a professional and service-oriented manner.
• Excellent Data entry skills required.
• Handle and process customer returns into inventory.
• Troubleshoot and respond to customers in a timely manner.
• Be dependable and very flexible in an ever-changing environment.
• Provide coverage for the receptionist position on an intermittent basis.
• Prioritize and organize, be detail oriented, work as part of a team, and have a CAN-DO attitude.
• Will be required to work overtime as necessary given the nature of Customer Service.

Requirements

• One or more Years related experience and/or training in the field.
• Equivalent combination of education and experience.
• Should be proficient in computer programs, such as Microsoft Word, Excel, and Access.
• Experience with AS400 System beneficial.

Qualifications

• Associate’s degree; or equivalent combination of education and experience.
• Ability to effectively communicate verbally and in writing.
• Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Establish facts, and draw valid conclusions.
• Interpret an extensive variety of instructions, both verbal and written.
• Define problems, collect data, establish facts, and draw valid conclusions.
• Organize, be detail oriented, work as part of a team, and have a CAN-DO attitude.
• Ability to distinguish between colors.

Additional Requirements

• Must possess the ability to effectively communicate verbally and in writing.
• Must be proficient in computer programs, such as Microsoft Word, Excel, and Access.
• Must be able to read, analyze, and interpret written instruction.
• Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Must be able to define problems, collect data, establish facts, and draw valid conclusions.
• Must be able to interpret an extensive variety of instructions, both verbal and written.
• Must be able to prioritize and organize, be detail oriented, work as part of a team, and have a CAN-DO attitude.
• Must be able to distinguish between colors.
• Must be self-motivated and able to work independently.
• Must be able to work as part of a team.
• Must be able to work in a fast-paced environment.
• Must be able to prioritize tasks and manage time effectively.
• Must be able to work in a safe and healthy environment.
• Must be able to follow company policies and procedures.
• Must be able to work overtime as necessary.
• Must be able to work in a diverse and inclusive environment.
• Must be able to work in a dynamic and changing environment.
• Must be able to work in a customer-focused environment.
• Must be able to work in a customer-service-oriented environment.
• Must be able to work in a customer-support-oriented environment.
• Must be able to work in a customer-facing environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-centric environment.
• Must be able to work in a customer-responsive environment.
• Must be able to work in a customer-focused environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-support-oriented environment.
• Must be able to work in a customer-facing environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-centric environment.
• Must be able to work in a customer-responsive environment.
• Must be able to work in a customer-focused environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-support-oriented environment.
• Must be able to work in a customer-facing environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-centric environment.
• Must be able to work in a customer-responsive environment.
• Must be able to work in a customer-focused environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-support-oriented environment.
• Must be able to work in a customer-facing environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-centric environment.
• Must be able to work in a customer-responsive environment.
• Must be able to work in a customer-focused environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-support-oriented environment.
• Must be able to work in a customer-facing environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-centric environment.
• Must be able to work in a customer-responsive environment.
• Must be able to work in a customer-focused environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-support-oriented environment.
• Must be able to work in a customer-facing environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-centric environment.
• Must be able to work in a customer-responsive environment.
• Must be able to work in a customer-focused environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-support-oriented environment.
• Must be able to work in a customer-facing environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-centric environment.
• Must be able to work in a customer-responsive environment.
• Must be able to work in a customer-focused environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-support-oriented environment.
• Must be able to work in a customer-facing environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-centric environment.
• Must be able to work in a customer-responsive environment.
• Must be able to work in a customer-focused environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-support-oriented environment.
• Must be able to work in a customer-facing environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-centric environment.
• Must be able to work in a customer-responsive environment.
• Must be able to work in a customer-focused environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-support-oriented environment.
• Must be able to work in a customer-facing environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-centric environment.
• Must be able to work in a customer-responsive environment.
• Must be able to work in a customer-focused environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-support-oriented environment.
• Must be able to work in a customer-facing environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-centric environment.
• Must be able to work in a customer-responsive environment.
• Must be able to work in a customer-focused environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-support-oriented environment.
• Must be able to work in a customer-facing environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-centric environment.
• Must be able to work in a customer-responsive environment.
• Must be able to work in a customer-focused environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-support-oriented environment.
• Must be able to work in a customer-facing environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-centric environment.
• Must be able to work in a customer-responsive environment.
• Must be able to work in a customer-focused environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-support-oriented environment.
• Must be able to work in a customer-facing environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-centric environment.
• Must be able to work in a customer-responsive environment.
• Must be able to work in a customer-focused environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-support-oriented environment.
• Must be able to work in a customer-facing environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-centric environment.
• Must be able to work in a customer-responsive environment.
• Must be able to work in a customer-focused environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-support-oriented environment.
• Must be able to work in a customer-facing environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-centric environment.
• Must be able to work in a customer-responsive environment.
• Must be able to work in a customer-focused environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-support-oriented environment.
• Must be able to work in a customer-facing environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-centric environment.
• Must be able to work in a customer-responsive environment.
• Must be able to work in a customer-focused environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-support-oriented environment.
• Must be able to work in a customer-facing environment.
• Must be able to work in a customer-driven environment.
• Must be able to work in a customer-centric environment.
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