Customer Service Representative
U-Haul · Waukesha, WI · 4 wk ago
Customer ServiceFull-time
Customer Service Representative
Responsibilities
- Aid customers inside and outside U-Haul centers with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment).
- Drive a forklift (certification offered through U-Haul upon employment).
- Perform other duties as assigned.
Requirements
- Valid driver’s license and ability to maintain a good driving record.
- High school diploma or equivalent.
Qualifications
Participate in ongoing continuous U-Haul education through U-Haul University.
Skills
People-oriented, customer-focused, problem-solving skills, multitasking abilities, and strong communication skills are essential.
Benefits
- Career stability
- Opportunities for advancement
- Employment benefits including health insurance, prescription plans, paid holidays, vacation, and sick days, life insurance, MetLaw Legal program, MetLife auto and home insurance, discounts, 401(k) Savings Plan, Employee Stock Ownership Plan (ESOP), EAP, Critical Illness/Group Accident Insurance, Dave Ramsey’s SmartDollar Program, LifeLock Identity Theft Protection, Dental & Vision Plans, Business travel insurance, and more.
Pay
$100 hiring bonus, $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through U-Haul University.
Schedule
Two hands-on working interviews and get paid for each. Positions may vary based on location and availability.