Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Perform other duties as assigned.

Requirements

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Qualifications

U-Haul offers career stability, opportunities for advancement, and various benefits including:

• Health insurance & prescription plans, if eligible.
• Paid holidays, vacation, and sick days, if eligible.
• Life insurance.
• Limited legal coverage.
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
• 401(k) Savings Plan.
• Employee Stock Ownership Plan (ESOP).

Benefits

• Customer Service Representative receives a $100 hiring bonus.
• Completes U-Haul Equipment Inspection and Verification through 1-2-3 Punch Certification Program at retail stores, receives a $300 cash bonus.

Schedule

Two hands-on working interviews are conducted and the employee is paid for each.

Pay

U-Haul's pay is commensurate with experience.

Company Information

U-Haul offers a variety of programs including:

• Mindset App Reimbursement.
• Gym Reimbursement Program.
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
• 24-hour physician available for kids.
• Dental & Vision Plans.
• Business travel insurance.
• MetLaw Legal program.
• MetLife auto and home insurance.
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
• 401(k) Savings Plan.
• Employee Stock Ownership Plan (ESOP).
• Life insurance.
• LifeLock Identity Theft Protection.
• Critical Illness/Group Accident Insurance.
• Dave Ramsey’s SmartDollar Program.