Customer Service Representative
U-Haul · Columbus, OH · 1 wk ago
Customer ServiceFull-time
Customer Service Representative
Responsibilities
- Aid customers inside and outside U-Haul centers with U-Haul products and services.
- Utilize smartphone-based U-Scan technology to manage rentals and inventory.
- Maintain and inspect U-Haul trucks and trailers, including checking fluid levels.
- Answer customer questions and provide product/service education.
- Prepare and accept rental invoices and returned equipment.
- Install hitches and trailer wiring, and fill propane tanks (certification provided).
- Operate a forklift (certification provided).
- Perform other duties as assigned.
Qualifications
- Valid driver's license and good driving record.
- High school diploma or equivalent.
Benefits
- Opportunities for career stability and advancement.
- Reimbursement for mindset apps and gym memberships.
- Health insurance and prescription plans.
- Paid holidays, vacation, and sick days.
- Life insurance and MetLife auto/home insurance.
- Discounts on various products and services.
- 401(k) savings plan and Employee Stock Ownership Plan (ESOP).
- Access to EAP, LifeLock identity theft protection, critical illness/group accident insurance, and Dave Ramsey’s SmartDollar Program.
Schedule
- Two hands-on working interviews to start.
- Receive a $100 hiring bonus.
- Complete the 1-2-3 Punch Certification Program for a $300 cash bonus.