Jobs · Customer Service · Ohio

Customer Service Representative

U-Haul · Kent, OH · 1 mo ago
Customer ServiceFull-time

Customer Service Representative

Responsibilities

  • Aid customers inside and outside U-Haul centers with U-Haul products and services.
  • Utilize smartphone-based U-Scan technology to manage rentals and inventory.
  • Maintain and inspect U-Haul trucks and trailers, including checking fluid levels.
  • Answer customer questions and provide product/service education.
  • Prepare rental invoices and accept returned equipment.
  • Install hitches and trailer wiring.
  • Fill propane tanks (certification provided).
  • Operate a forklift (certification provided).
  • Perform other duties as assigned.

Qualifications

  • Valid driver's license and good driving record.
  • High school diploma or equivalent.

Benefits

  • Opportunities for career advancement.
  • Career stability.
  • Health insurance and prescription plans (if eligible).
  • Paid holidays, vacation, and sick days.
  • Life insurance.
  • MetLife auto and home insurance.
  • Discounts on various products and services.
  • 401(k) savings plan.
  • Employee Stock Ownership Plan (ESOP).
  • Access to critical illness and group accident insurance.
  • LifeLock identity theft protection.
  • Dental and vision plans.
  • Business travel insurance.
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
  • MetLaw legal program.
  • MetLife auto and home insurance.
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
  • 24-hour physician available for children.
  • Employee stock ownership plan (ESOP).
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
  • 24-hour physician available for children.
  • Employee stock ownership plan (ESOP).
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
  • 24-hour physician available for children.
  • Employee stock ownership plan (ESOP).
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
  • 24-hour physician available for children.

Schedule

Two hands-on working interviews are scheduled, and you can start earning immediately. A $100 hiring bonus is offered, along with a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification certification program at retail stores.

Pay

The pay is commensurate with experience.

Company Information

U-Haul offers a variety of benefits including health insurance, life insurance, and discounts on various products and services. Employees also have access to a 401(k) savings plan and an Employee Stock Ownership Plan (ESOP).

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