Jobs · Customer Service · Virginia

Customer Service Representative

U-Haul · Newport News, VA · 2 wk ago
Customer ServiceFull-time

Customer Service Representative

Responsibilities

  • Aid customers inside and outside U-Haul centers with U-Haul products and services.
  • Utilize smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot, including checking fluid levels.
  • Answer questions and educate customers about products and services.
  • Prepare rental invoices and accept equipment returned from rentals.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment).
  • Drive a forklift (certification offered through U-Haul upon employment).
  • Perform other duties as assigned.

Qualifications

  • Valid driver’s license and ability to maintain a good driving record.
  • High school diploma or equivalent.

Benefits

  • Opportunities for advancement.
  • 401(k) Savings Plan.
  • Employee Stock Ownership Plan (ESOP).
  • MetLife health insurance & prescription plans, if eligible.
  • Paid holidays, vacation, and sick days, if eligible.
  • Life insurance.
  • MetLaw legal program.
  • MetLife auto and home insurance.
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
  • Business travel insurance.
  • EAP (Employee Assistance Program).
  • LifeLock identity theft protection.
  • Critical illness/group accident insurance.
  • Dave Ramsey’s SmartDollar Program.

Schedule

Two hands-on working interviews are scheduled, and you can start today and get paid today. A $100 hiring bonus is offered, along with a $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

Pay

The pay is commensurate with experience.

Company Information

U-Haul offers a variety of benefits including career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement program, health insurance & prescription plans, if eligible, paid holidays, vacation, and sick days, if eligible, life insurance, MetLaw legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) Savings Plan, Employee Stock Ownership Plan (ESOP), and more.

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